Last updated 2021.5.17
Web & Mobile Banking
Unlike in the U.S., web and mobile banking is often not automatically set up/accessible when you open a bank account in Korea. Be sure to specifically ask your bank about web and mobile banking when you set up your account. If you set up your account using a passport, as opposed to a Residence Card, you may not be able to access web and mobile banking services until you bring your Residence Card to the bank.
For both web and mobile banking, the bank will issue you a digital certificate that you must have on your device in order for you to utilize banking services. This digital certificate may be uploaded to your mobile phone at the bank by the bank teller; you can then transfer the digital certificate to your pc so you can also use the bank's website for banking services. If you specifically want to use the digital certificate on your computer, but not your mobile device, you can also bring a flash drive to the bank to put the digital certificate on.
The software for web banking tends to be on the older side. As such, you may need to use Internet Explorer to gain access to web services and install extra security programs/extensions onto your computer.
Whether you are utilizing banking on your computer or mobile device, you will also need a special keycode card to finalize all wire transfers you want to send. An example of this card is below:
For both web and mobile banking, the bank will issue you a digital certificate that you must have on your device in order for you to utilize banking services. This digital certificate may be uploaded to your mobile phone at the bank by the bank teller; you can then transfer the digital certificate to your pc so you can also use the bank's website for banking services. If you specifically want to use the digital certificate on your computer, but not your mobile device, you can also bring a flash drive to the bank to put the digital certificate on.
The software for web banking tends to be on the older side. As such, you may need to use Internet Explorer to gain access to web services and install extra security programs/extensions onto your computer.
Whether you are utilizing banking on your computer or mobile device, you will also need a special keycode card to finalize all wire transfers you want to send. An example of this card is below:
https://m.blog.naver.com/livinginkorea/220975909451
DO NOT LOSE THIS CARD!!!! Some grantees have chosen to take a photo of their card in case they lose it as, if you lose this card, you must go to the bank to get it replaced before you will be able to make any further wire transfers.
Once it is set up, web and mobile banking is overall quite easy and efficient to use. As a plus, some banks, such as Nonghyup and KEB Hana, have accessible sites and applications in English.
Once it is set up, web and mobile banking is overall quite easy and efficient to use. As a plus, some banks, such as Nonghyup and KEB Hana, have accessible sites and applications in English.